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Paul Wilford, QA Architect, Platform Services Group Lead, Hiscox Insurance, on re-skilling the workforce
Hiscox Insurance began its DevOps journey five years ago. Things became interesting three years ago as the insurer began teaching its operations teams about automation. Wilford discusses some of the main challenges in reskilling a workforce, as well as his experience of challenging third-party vendors’ licensing models to enable the automation Hiscox wants to achieve.