Our 3rd edition of the QA E-commerce Forum is back on December 4th, 2019. Now more than ever, software quality assurance and robust apps are critical to winning market share. It’s not just about more software, faster. It’s about better software. This unique conference is focused on the key drivers of QA, including the latest technologies for continuous testing and delivery.
You can watch the QA E-commerce Forum 2018 highlights video here
Having spent 10 years as Head of Testing for Vitality Health, moving the team from a waterfall to agile approach across in house and digital systems, I have now moved to manage all our non-production environments for the last year. We are moving forwards at pace with legacy in house data centres, cloud and now containerised infrastructure. I am putting structure and controls around our existing environments and also embedding these new approaches. I am passionate about ensuring that we are able to create quality deliveries at pace which support our products in being Market leading whilst also facilitating the ecosystem to allow our QAs to excel.
Robin Allport is Application Architect for the Marketing IT team at Compare The Market. With over 20 years in the industry, Robin has become a specialist in performance and optimisation of high traffic, consumer websites.
Pooja has been a Quality champion for over 15 years across Retail, Manufacturing and Media domains. As Head of QA at RiverIsland for the past few years, she has instilled a quality-first engineering culture and established a continuous testing practice that combines shift-left and shift-right strategies. She is very passionate about developing people, Agile, DevOps and Outcome-driven culture.
Vetrivel has worked largely in data platforms in varied domains like Telecom, Banking, Insurance and ERP. His key focus areas include transforming the IT estate, digitalisation, automation and machine learning. He focuses on containerisation which empowers actionable insights, predictive and prescriptive analytics to solve complex business problems.
Bogdan leads the implementation of conversational chatbots at DAZN. Prior to DAZN, Bogdan has built enterprise platforms and managed automation projects delivering superior customer experiences at Apple and M&S. He started his career 30 years ago in industrial robotics for strategic industries and later moved into contact centre technologies and machine learning.
Roman currently works as the Head of Engineering at Appear Here, a London based company that revolutionizes physical stores by helping anyone find a shop for their idea. Where he runs a cross functional engineering team. Previously, he worked as a Product Manager at Microsoft, focusing on bringing new revenue streams to Skype. He studied Computer Science in the Czech Republic, is an avid book reader, likes running and enjoys a beer whenever possible.
I am a creative UX/UI designer located in London. What defines me we a product designer if the deep compassion I have for users, as well as my ability to work effectively across numerous disciplines. When facing design challenges, I don’t just create solutions on my own; I seek an understanding from users and subject matter experts. Since my formal education is in information systems and computer science, I can talk with developers in their language in terms of feasibility and coding. Art is always in the centre of my life; with the aim of simplicity and aesthetics, I care greatly for users and am fuelled by a passion for solving challenging problems through detail-oriented great user experiences.
Since 2014 Louis has worked at Google focusing on helping brands grow through mobile. Currently he leads a team of developers, UX researchers, and product managers who help UK businesses make the most of emerging mobile technology on App, Web, and Google Assistant. Prior to Google he completed an MBA in Barcelona and Shanghai and worked at Unilever in both IT consulting and marketing. His experiences range from replatforming ERP systems to launching new products, apps, and websites. He has worked in China, the US, Spain and Germany and now resides in London.
Desi and his team leads and evloves the design and experience for Debenhams.com. Using a mentoring, coaching and culture-add approach he helps set the design strategy, advance the design language and evalenglise UX methodologies, whilst embedding them as best practice in an organisation that is serious about digital transformation.
Amber has been a Test Manager at Burberry for 18 months, working within the Retail I.T space, where she is accountable for the testing of new IT kit, processes and changes across the global Burberry retail estate. Amber’s role focuses predominantly on strategy, resourcing and coordination – managing multiple workstreams, ensuring the right testers are allocated to projects, and aligning project teams to the Global Testing Framework she created upon joining the company. Previously, Amber was a Business Management graduate, spent 6 years working for O2 in similar project and QA roles, and is a passionate ambassador for Women in Tech.
Ted Charalambides is Head of Ecommerce at Pact Coffee and oversees the D2C operations of the company. Ted joined Pact Coffee in August 2018, coming in to lead the marketing, customer service and creative teams. With experiences gained from Head of Ecommerce roles at both Lily’s Kitchen and splashdirect.com, Ted has grown the Pact Coffee D2C team and led a major replatforming and rebranding project. All of this has required a wide, developed a set of skills relating to digital marketing, ecommerce strategy and web development.
I am an ambitious multi-skilled Testing Expert working for 'The Economist'. As 'Head of QA', my team (family) encompasses 19 members in the UK, Slovakia, Belarus, and India. My passion is all things QA, pushing innovative ideas, shifting testing left and caring about quality processes throughout the whole development process. Our culture is one of happiness and we are the independent voice for quality!
Maryann Lockley is the Head of Quality Assurance at Camelot UK Lotteries Ltd, home of The National Lottery and Euromillions. During her 20+ years in Quality Assurance she has worked for FIS, IG Group and British Airways. In her spare time she enjoys going for walks, listening to music and dancing.
Mark Bradley is a Principal Software Engineer from London, currently working for Sainsbury’s. Working in the industry for over 10 years Mark has developed a passion for supporting and mentoring his peers and has more recently been working with the apprentice programme at Sainsbury’s alongside his day job. A keen protagonist of Test Driven Development, he launched his own screen cast, ‘Testing All the Things’ in the Spring, to teach the wider community how to practice Test Driven Development and Automated Testing.
Kiran is a Quality Assurance specialist with around 17 years experience testing applications in multiple domains like Retail, Banking, Insurance. She has worked in a range of companies from startups to well established organisations with varied needs for manual and automated testing. Over the past decade, she has moved on from traditional waterfall models to agile methodologies using SCRUM and is passionate about working with technical as well as non-technical team members. During the past few years, Kiran has contributed mostly towards native app test automation for iOS and Android mobile apps. Her current focus is on shift left testing strategies and the quality processes that empower the teams to achieve continuous delivery through continuous development, integration and testing.
Marek Marciniak is a Senior Software Engineer with 20 years of experience specialising in object-oriented design and agile software development at Expedia Group which is the leading travel platform helping customers to plan and arrange their trips and holidays. Before joining Expedia, Marek participated in building software systems and delivering high profile projects for Sainsbury Argos, Barclays, Santander, CACI, Fujitsu Simens, and UKBA. Marek is passionate about writing clean code, applying test-driven development and using domain-driven design. Marek is a member of several communities grouping enthusiastic software developers including LJC - London Java Community, London Software Craftsmanship Community, Domain-Driven Design London
Matthew Crabbe, CEO and Founder – QA Media
Speaker: Roseanne Field, Head of Testing & Environments - Vitality Health
Continuous integration and continuous delivery (CI/CD) is now possible but not necessarily easy. Our keynote speaker, Roseanne Field, from leading wellness provider Vitality Health, will discuss its journey from manual to automated testing. This will include the hurdles and challenges that had to be overcome in order to increase the speed to market. With a typical ecosystem compared to other similar companies, Roseanne will discuss how Vitality are now working on embedding containerization for microservices in the CI/CD process to set themselves apart.
Speaker: Robin Allport, Application Architect - Comparethemarket
With three million active monthly users, Comparethemarket is one of the top UK price comparison sites. Robin will describe how his team connects its testing toolbox to performance dashboards used by various Engineering departments, and how that information is used to tune performance for both customers and Comparethemarket. The next step: how to tie performance metrics to technical financial data in order to derive the detailed costs and benefits from changes in the CI process. For example: How does it test to ensure website improvements don't lead to lost business because of increased connection times?
Our panellists will cover the key elements of continuous testing: from test creation to test analytics. But the focus will be on the growing demands and opportunities in test environment management. What data is required to successfully implement the latest automation technologies, including AI? How has GDPR impacted test data management, and how effective are synthetic data alternatives? Delegates will learn how to streamline the software development process, and hear practical processes for implementing continuous testing.
Vetrivel Dev, Software Engineering Manager - Big Data & ML - BT
Pooja Baburajan, Head of QA - River Island
Bogdan Grigorescu, AI Implementation Manahger - DAZN
Speaker: Roman Mazur, Head of Engineering - Appear Here
"All else being equal, the fastest company in any market will win". In this presentation Roman Mazur will discuss how Appear Here consistently applies a high level of quality while running at full speed. He will demonstrate how new technologies such as automation and AI have helped software work more efficiently and engineered a competitive edge.
Good UX is the competitive edge - a better app experience means more market share. But what do customers really want, how do we test, and are we delivering it? This panel session will address how firms are integrating and optimising tools for omni-channel marketing, and also best practices for cross browser testing to ensure a seamless experience. We’ll also cover performance and load testing.
Moderator: Louis Powell, Head of Digital Experiences & UK Apps - Google
Alp Turgut, Senior Digital Product Designer - Toptal (Formerly from Nike)
Desi Reuben-Sealey, Senior UX/UI Manager - Debenhams
Amber Hayward, Test Manager - Burberry
Speaker: Ted Charalambides, Head of E-commerce - Pact Coffee
During this pre-lunch fireside chat, Ted Charalambides will talk about how Pact Coffee - the UK's favourite coffee subscription service - has built an in-house platform to ensure a quality customer experience. He will discuss what new technologies they are using as well as how UX and design quality played a huge part in the building and testing process. He will also answer the question - what challenges does a subscription model face with issues such as fulfilment, compared to a one-time payment model.
Speaker: Justyn Trenner, Corporate Development Director - QA Media
E-commerce firms typically contract a range of external technology service providers to support their software quality assurance, from consultants and systems integrators to process managers and specialist automation providers. But how can they ensure that they are obtaining value for what they spend? Based on our original research and methodology, this session will explore the QA Vector approach to measuring vendor impact. This session could change your procurement process!
Speaker: Dileep Marway, Head of QA - The Economist
This world-famous media brand has created a QA Community of Practice which places IT culture and behaviour at the heart of its software engineering. Dileep will outline how, by building the right culture, incorporating engineering into their QA practice has meant that it has shifted testing left by creating true 'QA Engineers'.
Speaker: Maryann Lockley, Head of QA - Camelot
Fast-moving games business Camelot has one of the world's highest transaction volumes and amount of online traffic. This year Maryann lead her engineering team through a complete website re-design. Join her as she discusses how she chose the appropriate test approach, found the right balance of automated and manual testing, and how she is delivering quality in a heavily regulated, pressured and highly scrutiised environment. Touching on accessibility, load and performance testing, Maryann will take us through the ups and downs of creating a perfectly performing omni-channel user experience.
It is essential to have test tools that support and enhance testing teams. How can firms adapt their test teams to support SDLC methodologies such as Test Driven Development (TDD), Acceptance Driven Development (ADD), Behaviour Driven Development (BDD), Agile and DevOps? This panel will discuss the latest tools that will facilitate the evolution of next-generation automated testing and the next generation of QA teams.
Mark Bradley, Principal Software Engineer - Sainsbury's
Kiranmayee Pendem, Senior Mobile QA Automation Engineer - Trainline
Marek Marciniak, Senior Software Engineer - Expedia Group - Hotels.com
Speaker: Louis Powell, Head of Digital Experiences & UK Apps - Google
The modern consumer is demanding, curious and impatient. This is driven by the ubiquity of new assistive technologies. Hear from Google what they are doing to meet this need and how it impacts what you build and test. This interactive session will push you to think deeply about how consumers are interacting online, with your industry, and what they expect from a brilliant digital experience.