About the event
Introducing our first QA E-commerce Forum London, 2017.
Decisions on E-commerce investment - whether for security or sales - have been more important.
Our expert speakers will be sharing the lessons they have learned from the decisions their companies have made.
Paul Mason House of FraserDirector of Architecture and Assurance
Paul Mason is Director of Architecture and Assurance at House of Fraser. He leads the
architecture and assurance functions within the IT Division which are responsible for
delivering innovative system solutions; providing quality assurance for all technology
deliverables; and creating technical and assurance strategies for House of Fraser's
multichannel retail business in the UK.
He has over 25 years’ experience in the IT industry and more than 20 years’ experience in
the retail sector, having worked at Marks and Spencer and Sainsbury's before joining House
of Fraser in 2016. He has a successful track record of shaping, architecting and delivering
high impact retail technology solutions.
Chris Griffiths House of FraserDirector of Change Delivery
Jon Townsend National TrustChief Information Officer
Jon Townsend is a leader in technology. He moved to the role of Chief Information Officer
for the National Trust in August of 2017. Previously he was the Director of Technology and
Information Security. He holds an MBA with the Open University and an MSc with Cranfield
University in the Design of Information Systems.
He was previously held a commission as an Officer in the British Army, fulfilling a variety of technical
and leadership roles culminating in regimental command. Upon leaving the military he became a
senior civil servant responsible for developing cyber security and intelligence capability for the
Department for Work and Pensions. He is also a Certified Data Protection Practitioner with the
British Computer Society, a Certified Information Security Manager with ISACA and GIAC Certified
Enterprise Defender with SANS.
Ingo Philipp TricentisAgile Evangelist, Product Manager
Ingo Philipp is an award-winning Exploratory Testing and Agile thought leader, with a resume of speaking engagements that span the globe. In his role as a Product Manager at Tricentis, his responsibilities range from product development and product marketing to test management, test conception, test design, and test automation. His experiences with software testing embrace the application of agile testing as well as classical testing methodologies in various sectors including financial services, consumer goods, commercial services, healthcare, materials, telecommunications, and energy.
Kashif Saleem Hotels.comDirector of Quality Assurance
Kash started his QA career straight out of university in 2001 and has never looked back! He has worked in the defence, medical, education, psychology and travel industries for start-ups and multi-national corporations, covering all aspects of QA.
Alex Wotton John LewisHead of Testing and Environment Practice
From career kick off as a Test Analyst to leading a Testing and Environment Practice, Alex is a career Quality evangelist, working across many organisations and industries as a consultant, and now focused on helping deliver Quality and Value at John Lewis- the UK’s Leading Omni-Channel Retailer. Alex is passionate about the evolution of Testing and Quality Management, and his current focus is helping build the right culture across all Delivery Teams to support John Lewis IT’s Digital Transformation Journey.
Mikey Warner Office DepotDirector of QA
Graham Perry NeotysTerritory Manager, UK and Ireland
Graham has been the Neotys Territory Manager for the UK & Ireland since
2013. Starting out as a tester in 1976 (before test tools existed) he has
seen a lot of change in the status of testing and noted the advances in
the professional status of testers.
He is an advocate of the unique skills that testers bring to software
delivery and concerned by moves in some circles to completely replace
testers by automation or move the testing role into development.
Graham keenly follows the migration to agile and DevOps practices but is
sometimes surprised by the approach to test tools. "Many organisations
turn to agile for faster delivery but never evaluate the productivity of
the tools they use."
Simon White ExperianGlobal Head of Engineering Services
Simon started as a Process Engineer in manufacturing (hence his love of automation & lean). He took a view of the future of manufacturing in the UK and jumped into IT, working in Project, Programme, Release, Deployment & Implementation, Ops, DevOps & Engineering Services in Retail, Distribution, Gaming and now FS. He is passionate about how we can implement technologies (the easy bit) to change the way people think and work (the tough bit).
For Simon, DevOps isn’t a job title, it’s a culture. And it’s not about reducing costs. It’s about getting smart Engineers to build machines that do the dull stuff (including delivering process & governance, without getting bored) and freeing Developers to do the creative stuff.
Steven Armstrong Paddy Power BetfairPrincipal DevOps Automation Engineer
A DevOps solution architect, process automation specialist, author and honours graduate in Computer and Electronic Systems, with a proven track record of streamlining companies' development architecture and processes so they can deliver software at pace. Specialising in agile, continuous integration, infrastructure as code, networking as code, continuous delivery and deployment, who to date has worked for 10 years for leading consulting, financial services, benefits and gambling companies in the IT sector.
Steven is the technical lead for Paddy Power Betfair's award winning i2 OpenStack project, which is now well into the migration phase of the project. So far over four hundred production applications have been migrated onto the i2 platform, using continuous delivery and a fully automated approach building infrastructure and networking as code. This has enabled the company to create a single customer platform for the newly merged company, thus enabling the company to support multiple brands from the same code base.
Kostas Perifanos ArgosLead Machine Learning Engineer
Kostas joined Argos in 2017 as a Lead Machine Learning engineer. Prior to Argos, he worked at Royal Mail, Mailonline, Pearson and in research; he was involved in a broad range of projects from European FP6 research programs to EdTech, Analytics, Search, Predictive Modelling using Machine Learning and AI. He is interested in Deep Learning, Distributed Computing, Optimisation, Search, Predictive Analytics and Natural Language Processing.
Shane Kelly easyJetProgramme QA and Test Manager
As an experienced promoter of Agile, Shane has helped companies such as William Hill and easyJet to develop the changes required to transform their ways of working, to build autonomy and develop towards a culture of DevOps. With a large history in testing I have worked to drive Test Driven Development and Continuous Integration into the SDLC, thereby speeding up the overall delivery lifecycle. Currently, as Program Test Manager for easyJet, Shane is responsible for the overarching quality of delivery and in building the automated test frameworks utilised within the build pipeline. Working to drive Behavioural Driven Development and Continuous Integration into the SDLC and give teams autonomy to deliver.
Daniel Corti KlarnaTechnical Product Manager
Bio coming soon.
Adam Bialy Sainsbury'sHead of Payments and Senior Product Owner
Bio coming soon.
Arrival, refreshments, and networking
Matthew Crabbe, CEO and Founder – QA Media
The Digital Transition at House of Fraser
Speakers: Chris Griffiths – Director of Change Delivery and Paul Mason – Director of Architecture and Assurance – House of Fraser
In 2016, one of the UK’s most famous retailers made the critical strategic decision to re-build its E-commerce platform. Paul and Chris will describe the programme that House of Fraser put in place, and how it has moved to DevOps and automated testing.
Embedding GDPR Compliance in the SDLC
Speaker: Jon Townsend – Chief Information Officer – National Trust
Compliance with the EU’s new data protection regulation GDPR currently poses many challenges in software architecture. Jon will explain how National Trust are embedding compliance into software development whilst assessing the impact and shared challenges that this regulation is creating.
Coffee & Networking
Rediscovering Exploratory Testing for E-commerce
Speaker: Ingo Philipp – Agile Evangelist, Product Manager –Tricentis
Although exploratory testing has been around for ages, it often leads to confusion. Is exploratory testing an activity – something that you do? Or is it an approach – a way or a style of doing something? Ingo Philipp will outline the common confusions and controversies on this topic. He explains what exploratory testing is, why to use it, and when to practice it. Ingo will specify heuristics and techniques of exploratory testing, especially useful in fast-paced E-commerce development environments.
Agile and the Cloud at Hotels.com
Speaker: Kashif Saleem – Director of Quality Assurance – Hotels.com
What difference do Agile methodologies really make when it comes to implementing test automation and Cloud-based test environments? Kashif will walk you through the key steps that Hotels.com has taken to establish continuous app delivery.
Panel – “Load Testing for Heavy Bursts: Managing Environments and New Methodologies in the Cloud”
• Graham Perry – Territory Manager, UK and Ireland – Neotys
• Mikey Warner – Director of QA – Office Depot
• Alex Wotton – Head of Testing and Environment Practice – John Lewis
E-commerce retailers face increasingly complex online load patterns. Customer requirements are changing; for example with Black Friday sales. This expert panel will discuss how companies must ensure that their applications are ready to meet their customers’ needs. Our panel of experts will discuss how they are meeting those challenges, in particular with Cloud-based data and test environments that are dramatically improving the range of load testing. Just as important – when is testing not required?
Lunch & Networking
Panel Discussion–“DevOps, Test Automation and Service Virtualisation: The Road to Continuous Delivery”
• Steven Armstrong – Principal DevOps Automation Engineer – Paddy Power Betfair
• Kashif Saleem – Director of Quality Assurance – Hotels.com
• Lewis Swan – Test Automation Specialist – Accenture
• Simon White – Global Head of Engineering Services – Experian
Our experts will examine the challenges shared by otherwise different companies. Sometimes the cultural and management changes are the major obstacle. The other key focus of our panel is DevOps as the enabler of cutting-edge technologies; notably test service virtualisation.
Machine Learning and Testing Metrics at Argos
Kostas Perifanos – Lead Machine Learning Engineer – Argos
How can machine learning be utilised to enhance retailing opportunities? Sharing his experiences at Argos, Kostas will examine how artificial intelligence can be built into software development and how these results can be tested.
Coffee & Networking
Test Automation at easyJet
Shane Kelly – Programme QA and Test Manager – easyJet
easyJet is rebuilding its E-commerce platform, consisting of eleven principal operating systems and 8 development workstreams. A key objective is an easy-to-maintain test automation environment that can be applied across the enterprise.
Testing the Integration of Payment Platforms
Daniel Corti – Technical Product Manager – Klarna
Stockholm based Klarna are one of the most exciting new disruptors in E-commerce payments. This session will outline testing strategies for the seamless integration of payment platforms from the perspective of a modern bank. Daniel will share strategies that Klarna have applied to ensure best engineering practices whilst operating in a highly regulated environment, all while remaining agile and revolutionising the payments industry.
Revolutionary Changes in Data Management and Competition: How GDPR and PSD2 Affect Software Developmen
Adam Bialy – Head of Payments and Senior Product Owner – Sainsbury’s
Graeme Spurr – Partner – The Real Contracts Company
Panellists will consider the impact of the EU’s new regulations – GDPR and PSD2 – on software development. How will you ensure you comply with tough new data protection laws? And how can you make the most of the opportunities created by PSD2?
Tricentis, the Continuous Testing Company, specializes in agile market leading software testing tools for enterprises. We help Global 2000 companies adopt DevOps and gain success by achieving automation rates of over 90%. Our integrated software testing solution, Tricentis Tosca, consists of a unique Model-based Test Automation and Test Case Design approach, encompassing risk-based testing, test data management and provisioning, service virtualization, and more. We are established as a reliable enterprise partner, helping to deliver significant performance improvements to testing projects.
Analysts recognize Tricentis as a leader in Software Test Automation, with Model-based Test Automation and Test Case Design as standout features. The company’s more than 400 customers include global names from the Top 500 brands such as A&E, Allianz, BMW, Deutsche Bank, HBO, Lexmark, Orange, Starbucks, Toyota, UBS, Vantiv, Vodafone, and Zurich Insurance.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Built by Testplant, the eggPlant range of software quality tools supports the design, development, test and management of software applications for mobile, desktop and mainframe use in any technology platform environment, ensuring services assurance for digital business.
The tools are relevant in agile, mobile, web and DevOps deployments, eggPlant use improves and reports on the quality and responsiveness of software systems, reduces time to market and lowers costs be introducing process automation.
Testplant's products are used in over 30 countries by well over 350 enterprise customers in sections which include Financial Services, Automotive, Healthcare, Media, Retail and Defense.
Neotys is the leading innovator in Continuous Performance Validation for Web and Mobile applications. Neotys load testing (NeoLoad) and performance monitoring (NeoSense) enable teams to produce faster applications, deliver new features and enhancements in less time and simplify interactions across Dev, QA, Ops and business stakeholders. Neotys has helped over 1600 customers test, monitor and improve performance at every stage of the application development lifecycle, from development to production, leveraging its automated and collaborative tooling.