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QASymphony Webinar: The DevOps Revolution at Global Payments

30 November, 2018 3pm-4pm Online event

About the event

WEBINAR: The DevOps Revolution at Global Payments

Join us for our webinar sponsored by QASymphony by registering your details here*



Nick Jones .

Vice-President, Software Delivery Acceleration and Test Engineering

Nick is responsible for the vision and strategy within the Global Payments Business Technology Services organization for Software Delivery Acceleration and Test Engineering focusing on automation, orchestration and transformation. Nick’s organization is focused on Delivery Acceleration, a Devops initiative, responsible for defining and implementing the practices to accelerate innovation and product release focusing on speed to market, ensuring security and performance standards are met, and adhering to defense in depth secure application delivery principles. Nick’s team works collaboratively across Product Management, Application Development, Compliance, Operations and Support to prioritize assignments and manage risks/issues to ensure successful secure, fast, high quality delivery at scale. Nick has extensive international software portfolio leadership experience including management of multiple onshore, nearshore and offshore teams for organizations with global application delivery operations. Nick has a broad spectrum of industry IT experience having worked in successful pre-IPO startups to Fortune 10 companies.Nick is an Honours graduate of the City of London Polytechnic and holds an MBA from the University of Liverpool Management School. Nick is an active board member of the Technology Association of Georgia (TAG) Retail Technology Board. Originally from the Liverpool, England, Nick and his family reside in Alpharetta, Georgia.



The DevOps Revolution at Global Payments

During this webinar, Nick Jones, Vice-President of Software Delivery Acceleration and Test Engineering at a leading payment processor, will share how the Test Engineering team led the organization's first DevOps initiative, gaining buy-in from stakeholders across the business to modernize software development, testing and delivery practices, ultimately reducing deployment time from 14 hours to 4 minutes. During the initiative's early days, the team established a Center of Excellence and a grassroots Community Practice to build trust and reinforce partnerships with development, senior leadership and business stakeholders. Both initiatives have helped improve collaboration and spread new ideas, tools and methods across the business. The result is DevOps pipelines that have significantly reduced delivery timelines and improved production quality, which successfully processes and settles millions of payment transactions daily.


In this webinar, you will learn:

How the test engineering teams initiated the organization's first DevOps project

How establishing a Center of Excellence and Community Practice fostered a collaborative approach to transformation

How the test engineering teams have significantly reduced performance issues to achieve zero critical production defects

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