Arrival, Refreshments, and Networking

Welcome Address

Matthew Crabbe, CEO and Founder – QA Media

Machine Learning in Retail: The Key to Maximizing Potential

Speaker: Andy Korman, Head of Industry, US Retail, Google

Retailers must be prepared to respond to increased consumer expectations - with many expecting retailers to provide the most relevant experience possible as they shop and connect.  In tandem, privacy standards and regulations have raised the bar - causing legacy data personalization tactics to become less effective or obsolete.  These two opposing conditions pose a challenge to retailers as they balance customers’ frustrations with a lack of relevance, while also acknowledging a higher threshold of shoppers sharing personal information. So - what do you do? Andy will show us how the best practices that Retail has relied on for years are not the solutions that will help Retail achieve its goals moving forward. As we adapt to a privacy safe world with a more complex consumer, he will outline how the use of advancements in technology, particularly automated solutions, enable Retail to be present at the right time for shoppers to maximize potential growth.

Unleashing the potential of 5G: How a global telecoms player is automating end-to-end testing for a new era

Speaker: Bala Maddu, Mobile Network Automation Architect, BT

The evolution to 5G cellular networks is enabling download speeds of 10 gigabits per second. It is projected to add billions of dollars to E-commerce revenues with smoother experiences, lower latencies and ability to provide enhanced user experiences. In this presentation, Bala will describe how British Telecom is making the huge technology and cultural shift to 5G, transforming its networks and software platforms. It's a change which has provided BT a golden opportunity to accelerate automation for end-to-end testing, resulting in efficiencies and cost savings that will continue to increase over time. Bala will cover the process of transformation; which optimizations had the most impact; the new test tools BT and the lessons his team has learned. 

AI and data-driven mobile app testing: How leading retailers keep pace with changing consumer expectations

Session chaired by: Matthew Crabbe, CEO and Founder, QA Media

Join us to hear how leading fashion and retailing companies are choosing to deploy AI in their app testing programmes, driving their automation efforts and enabling the optimization of their testing data to release new and upgraded mobile apps that reflect lightning-fast changes in customer demand and buying patterns. AI and machine learning in the QA realm is not just about mining data, however: the true potential lies in its ability to optimize your test suite, support the automation and maintenance of key test cases, and identify efficiencies and risks in your DevOps program. The software tester has moved far beyond the role of bug-finder, and this session - featuring the stories of two well-known retail companies - will illustrate how far you can go with AI.

Coffee & networking break

Performance testing at scale and maintaining data integrity: Solutions for two key challenges in accelerating app delivery

Speakers: Bryan Cole, Director of Customer Engineering and Jeff Fillegar, Senior Director Solutions Engineering, Tricentis.

Now more than ever, as buying patterns change with increasing speed, E-commerce and retailing companies have to connect the challenges of performance testing and data integrity in order to accelerate app delivery and win new customers. Bryan and Jeff will explain performance testing can be scaled with automation and how you can enhance your data integrity to ensure consistent quality across the enterprise and move closer to true data-driven app production.

Improving quality and release times for payments and point-of-sale: A guide to test orchestration

Speaker: Joel Montvelisky, Chief Solution Architect and Co-Founder, PractiTest

It's a challenge for all retailers: their customers' options for paying are growing all the time and API-first platforms are not optional, but essential. But many firms are failing to keep pace with complexity because they fail to manage their QA and testing technology assets effectively. 

Orchestration is key. We'll be discussing best practice in managing the range of bug trackers, such as Jira, and automation tools that your teams may be using for testing payments platforms. In addition, our panelists will also be discussing requirements for the latest EPOS systems, as well as for inventory management and CRM systems.

Lunch & networking break