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6 August, 2019
News and research on financial software quality assurance and risk management

AI and Automation for Mobile Banking and Ecommerce

12 June, 2019 8am-6pm Le Méridien Piccadilly
21 Piccadilly
Mayfair
London
W1J 0BH

The event that maps the new software technology landscape of Open Banking and E-commerce and the new benchmarks for mobile app quality assurance.

About the event

QA Media, the company behind the globally successful QA Financial Forums and E-commerce Forums, announces the launch of an exciting new conference designed for specialists in mobile app development and quality assurance. The AI and Automation for mobile banking and E-commerce will feature expert speakers from financial and e-commerce firms at the forefront of new technology: heads of architecture, development, QA as well as mobile business line managers.

The forum will cover:

Automation technologies for development and quality assurance, including AI for visualisation - The DevOps context for mobile development

Security, DevSecOps and risk assessment for the era of open banking and the API marketplace

Developing and testing for mobile in the Cloud, testing for 100s of devices

Performance and load testing, crowd testing and network testing

Data-driven software: data management as the foundation for all software development and AI

 

Contacts

To find out more about sponsorship/delegate opportunities please contact
Lawrence  Bell — [email protected]

To find out more about speaking opportunities please contact
Jasmin Cuppone — [email protected]

To find out more about attending as a delegate please contact
Kirstine Kennedy — [email protected]

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Speakers

Dushyant Kumar Srivastava HSBC

Global Head of Mobile Delivery

Dushyant is the Global head of mobile delivery for HSBC. He has delivered several award-winning technical products for banks globally, and has a wide-ranging experience in resolving the challenges such deliveries. Counter-intuitively, these challenges are inversely proportional to the size of the organisation. Within the context of large banks, he believes that the key to successful 5* delivery is bridging the gap between the sponsor and end-customer. This is what he will talk about in today’s  presentation, within the context of mobile banking in UK

Terry Cordeiro Lloyds Bank

Head of Product Management - Applied Science and Intelligent Products

A senior professional passionate about Digital, Product Management, Innovation and Design, Terry has recently been voted one of the 50 most innovative and powerful people in European digital financial services. Terry is also co-author for the Fintech Book, the worlds first crowd sourced book on Fintech. Terry has over 15 years Product Management, Solution Design and Proposition Development experience in technology areas such as fixed voice, VoIP, mobile banking/payments architecture and software design.

Eran Kinsbruner Perfecto

Chief Evangelist and Author

Eran Kinsbruner is a lead software evangelist and the author of the Digital Quality Handbook’ and Continuous Testing for DevOps Professionals working at Perfecto, the leading cloud-based mobile application testing, and automation company. Formerly CTO for mobile testing and Texas Instruments and project manager at Matrix, Eran has been in testing since 1999 with experience that includes managing teams at Qulicke & Soffa, Sun Microsystems, General Electric, and NeuStar. The co-inventor of a test exclusion automated mechanism for mobile J2ME testing at Sun Microsystems, Eran has extensive experience in the mobile testing world. You can find Eran on Twitter @ek121268, LinkedIn, and his professional mobile testing blog at mobiletestingblog.com. Eran also writes regularly for the Perfecto Mobile blog and speaks on a regular basis at events such as HP Discover, QUEST, AppsWorld StarEast and StarWest.

Mujahid Ali DAZN

Head of Product, Mobile

Mujahid is a user-focused, data-driven agile Product Manager with many years experience in planning, discovery and delivery of large scale, high impact consumer facing products for both start-ups and established organisations. He’s passionate about Apps, Product Management and Design. He’s helped DAZN from their first launch in Germany in 2016 where the team has grown from 40 people when he joined to 1000+ employees going into 9 territories. Now he is focusing on taking the mobile strategy to the next level for DAZN!

Dileep Marway The Economist Group

Head of QA

I am an ambitious multi-skilled Testing Expert working for 'The Economist'. As 'Head of QA', my team (family) encompasses 19 members in the UK, Slovakia, Belarus, and India. My passion is all things QA, pushing innovative ideas, shifting testing left and caring about quality processes throughout the whole development process. Our culture is one of happiness and we are the independent voice for quality!

Sriram Angajala Discover

Lead Software Development Engineer in Test

With strong technical skills and with quality embedded in his mindset, Sriram Angajala has led various testing teams and helped to drive organisations towards modern quality-centric development approaches like BDD and TDD. He is also a frequent advocate of SDET’s at industry meetups, such as LONDON SDET Meetup. Sriram is passionate about demonstrating how an SDET in a project team will make a huge difference. With his modern thinking towards technology and his traditional QA mind-set, he has demonstrated that he can be a leader in various different organisations.

Shane Kelly Sky Betting and Gaming

Head of Technology

Bio coming soon.

Mario Negro Ponzi ABN AMRO

Architect Mobile Native - Centre of Expertise for Software Development and Tools

Mario Negro Ponzi is part of the Centre of Expertise for Software Development at ABN AMRO. He started in the early 2000 developing on mobile phones (in Motorola, on the predecessor of the RAZR V3). In 2006, he moved to Amsterdam for TomTom where he worked first on Windows Mobile and then brought TomTom to the iPhone as soon as the SDK came out. Mario left TomTom in 2010, worked in a couple of startups until 2015 and then joined Philips on an app for medical monitoring of patients. Due to long commuting times, he left Philips at the end of 2016 to join ABN AMRO.

Joe Shearn Sainsbury's

Principal Software Developer

As a Principal Software Developer, I provide technical leadership for the 6 development teams that make up Retail and Logistics within Sainsbury’s. As part of this role I guide technical decisions, solve problems and coach developers. If a project is experiencing technical difficulties or is going to miss a deadline then I consult with the team, assist its members and provide guidance. I also decide which technologies we will adopt or avoid as part of our Tech Radar, this helps to form our overall technical roadmap. Internally I chair the Software Engineering Community of Practice and externally I host our Crafty Coders meetup. The Community of Practice is a platform where developers can ask questions about problems that they have faced and share new ideas or approaches. When applicable I help them refine these ideas and they become part of our official patterns and practices.

Jeremy Burns News UK

Head of Software Engineering

Jeremy came to technology late, teaching himself databases in his early thirties after a successful career in marketing. Since then he's worked as a developer and manager in investment banking, gaming, consulting and more. He is now Head of Software Engineering for News UK, which owns The Times, The Sunday Times, The Sun, Virgin Radio and other media brands. Jeremy is passionate about product quality and helping engineers grow in their careers. His mission is to make News UK a target destination for the best engineers.

Melanie Moeller Sky

Senior Product Lead - Emerging Product, Innovation (IoT & AI)

Bio coming soon.

Mahmoud El-Azzeh DAZN

Head of Product - Payments

Mahmoud has developed a 13 year career in e-commerce specialising in Payments, Identity and Fraud. He has particular experience in retail and AML-regulated industries, developing and delivering KYC checks and risk engines to help merchants maintain compliance and prevent fraud respectively. This year, he is currently focusing on delivering 3D Secure 2.0 for web, mobile and TV platforms at subscription-based sports OTT platform, DAZN.

Tony Craddock Emerging Payments Association

Director General

An enthusiastic business leader of the UK’s most influential trade association in payments, a lively public speaker and avid networker, Tony is passionate about payments and the difference
emerging payments can make to lives everywhere. Tony champions payments technologies globally and shares his deep payments knowledge, borne from a decade of working in the payments industry, and evangelises new innovations – through speaking and chairing at conferences, publishing books and white papers, or enrolling payments leaders to join him in his mission to improve lives everywhere. A serial entrepreneur; Tony invests in many early stage payments and PayTech companies – enabling them to grow and proliferate in a highly competitive payments ecosystem.
Tony conceived and launched the Emerging Payments Association (EPA) in 2012, where he is Director General. The EPA promotes the UK as global hub for payments innovation and the interests of the EPA’s 130+ members, which include banks, card schemes, PSPs, issuers, processors, acquirers, who all come together to drive collective industry change.

Marco Tedone HSBC

Global Head of API, Integration and Micro-services Practice

I lead the API, Integration and Microservices (AIM) Practice for the bank. My team is in charge of defining and maintaining standards, best practices and accelerators for AIM. We also act as an internal consultancy helping other teams with AIM adoption, architecture reviews and pair programming. I'm also a Lean Enterprise transformation specialist who helps organisations deliver business value faster by looking at software delivery as business value delivery and as a system flow, where BDD, Agile, DevOps, Testing Automation, Portfolio and Budget Manager, Regulatory and Compliance, Security and NFRs are all parts of a single journey. My favourite execution tool for Lean Enterprise transformations is the Improvement/Coaching Kata, by Mike Rother.

Sam Everington Starling Bank

Head of Engineering for Apps & APIs

Sam joined Starling Bank in 2016 to lead a group of engineers building a new core banking system which runs entirely in the cloud. After 10 years replacing legacy systems in large financial institutions, he is now the Head of Engineering for the delivery of the Starling mobile applications, public APIs, Open Banking and Banking as a Service.

Milan Kuveljic N26

Head of Quality Engineering
Milan is the Head of Quality Engineering at N26, the first European mobile bank.
He started as a Software Test Consultant where he was helping development teams in large organizations in banking and insurance domain to establish automation in testing culture. Later on, he has moved to Berlin to work on quality and reliability improvements in challenging Ad tech space. In the last decade he has gained practical experience in software testing and quality engineering, in particular, agile testing, automation in testing and tooling, which he is sharing with development teams to improve the quality and process of building software. He strongly believes people are the most important aspect in software development, thus in terms of agile, he has worked with many developers, testers and product managers and helped them to grow both technically and personally. He enjoys speaking publicly at the conferences and meetups where he shares his knowledge and experience.

Myron Kirk Boots UK

Head of Test, Environments & DevOps

Myron Kirk heads up Test, QA and DevOps Engineering for a leading pharmacy-led health and beauty retailer.

With over 20 years’ experience, Myron has rich background in IT and Technology covering software testing, engineering, delivery and change management. Prior to his current IT leadership role within the Retail sector, Myron worked for one of the UK’s largest banks and an enterprise software vendor.

Myron has a passion for combining software testing with DevOps tooling and working practices to embed quality and accelerate delivery. He strives to bring together collaborative team working and automation to achieve continuous testing and early quality.

His most recent achievement involved leading a DevOps Engineering team to implement the underlying cloud and continuous delivery technology for a major, new Digital Healthcare platform.

Raghu Kora Eurostar

Senior QA Automation Engineer

Senior Software Test Engineer with an experience of 10+years in testing mobile and web applications across e-commerce & travel domains with great experience in leading multiple Agile Test teams in order to improve and adapt latest Testing methodologies like BDD & TDD. I also act as an Advocate for Quality at every stage of the project life cycle and work towards embedding test automation as part of the project deliverable.

Agenda

8:45am

Welcome Address

Matthew Crabbe, CEO and Founder – QA Media

9:00am

Accelerated Journey from 1.8-Star to 4.8-Star rated Everyday Banking App

Speaker: Dushyant Kumar Srivastava, Global Head of Mobile Delivery - HSBC

In his session, Dushyant will talk about how he coordinated the launch of the revamped HSBC Mobile Banking App for UK customers. He will focus on how he and his team adapted to ‘listen’ & ‘react’ at pace to deliver customer-focused feature-packs to maintain HSBC's market position, and how they integrated the app with wider HSBC offerings to enhance customer experience and improve market penetration.

9:30am

Smart Machines + Smart People: How Lloyds is Using AI to Create the Mobile Bank of the Future

Speaker: Terry Cordeiro, Head of Product Management, Applied Science and Intelligent Products - Lloyds Bank

During his presentation, Terry will detail how using the power of AI, Machine Learning and Cognitive Computing, he is developing a Cognitive bank at Lloyds. He will explain that by combining machine and human intelligence with data, he and his team have been able to develop products that offer higher quality UX for customers, driving Lloyds to become one of the leading mobile banks.

10:00am

Guidelines to Measuring Test Automation ROI

Speaker: Eran Kinsbruner, Chief Evangelist and Author - Perfecto

Today, organisations strive to implement efficient CI/CD for their products. However, one aspect is slowing them down: test automation. It is often difficult to justify this investment, and building a convincing business case for automation is not always easy. A comprehensive business case is crucial not only to ensure funding for automated testing, but also to enable business support for a testing transformation. In this session, Eran Kinsbruner, Chief Evangelist and Author at Perfecto, will present how to build a compelling business case for automation and the criteria needed for a successful transformation to automated testing. He will also focus on the key metrics that need to be baked into the ROI calculator, and cost-saving examples for implementing test automation while considering AI and ML capabilities for test creation and analysis.

10:30am

Coffee & Networking

11:00am

From the Cloud to the Crowd: Assessing Different Methods of Testing Mobile Apps

During this panel discussion, leading firms will examine different methods of testing mobile apps to ensure peak quality and performance. They will explore the potential and limitations of app testing strategies such as crowd testing, cross browser testing, cloud-based testing and automated testing, ensuring that firms understand how different methodologies can be applied to their app testing frameworks, allowing firms to establish effective app software QA.

Panel Discussion:

Shane Kelly, Head of Technology - Sky Betting and Gaming

Dileep Marway, Head of QA - The Economist Group

Mujahid Ali, Head of Product, Mobile - DAZN

Sriram Angajala, Lead Software Development Engineer in Test - Discover

11:40am

How and Why ABN AMRO uses Espresso XCUITest to Automate Apps Testing

Speaker: Mario Negro Ponzi, Architect Mobile Native - ABN AMRO

In this talk, Mario will describe the practices that ABN AMRO adopted in mobile teams when it comes to testing native applications on real devices. Mario will share ABN AMRO team’s experiences, including: why they choose to adopt Espresso and XCUITest; how they make tests reliable an the use of automation for penetration testing.

12:10pm

Automated Mobile Testing with Azure DevOps, Selenium and Appium at Sainsbury’s

Speaker: Joe Shearn, Principal Software Developer - Sainsbury's

Sainsbury’s has undertaken a journey, progressing from using a handful of industrial Android devices to supporting hundreds of different platforms. However, it is impossible to manually test every application on this plethora of devices. In this session, Joe will show you what selenium tests are, and how he utilises them with Azure Pipelines to ensure that every aspect of Sainsbury's applications is tested across several devices thousands of times a day, ensuring quality app delivery.

12:40pm

How Data Informs Software Quality at News UK

Speaker: Jeremy Burns, Head of Software Engineering - News UK

In his presentation Jeremy will talk about how data is used to achieve quality in The Times and The Sunday Times mobile apps. He will be focusing on the three main aspects of the app development: speed, quality and price, and ultimately on the key role of the User in determining the quality of the product.
13:10pm

Lunch & Networking

14:10pm

QA Vector Research: Three Keys to Adding Value in QA

Speaker: Justyn Trenner, Corporate Development Director - QA Media

QA Vector Research has identified three key areas of focus to maximise the value added by QA. These are: identifying and prioritising critical processes for testing efforts; where and how to exploit AI; and how effectively to benchmark the quality journey. This presentation, drawing on recent work in partnership with Exactpro Systems, will explore these issues.

14:25pm

A Fireside Chat with Melanie Moeller: AI-Driven Personalisation at Sky

Speaker: Melanie Moeller, Senior Product Lead, Emerging Product, Innovation (IoT & AI) - Sky in conversation with Matthew Crabbe, CEO - QA Media 

During this fireside chat, Melanie Moeller will talk about the practical use cases of AI at Sky, as well as the wider media and E-commerce industry, with particular emphasis of how AI is being embedded into existing technologies in order to drive product personalisation. Melanie will also explain opportunities for effective tools and governance to be used to test the outputs of AI, measure bias and consider how those employing AI can do so in an ethical manner.

14:55pm

PSD2, Open Banking and Payments: The Impact on Mobile Apps and API Testing

Our panel of speakers from payments platforms, banks and E-commerce firms will discuss the evolution of the new open banking landscape, and consider the impact of the PSD2 regulation on existing payment infrastructures. The discussion will also examine key technologies for testing APIs, with particular emphasis on containerisation and virtualisation, whilst also exploring the potential AI could bring to current automated practices. Additionally, our panellists will comment on the security requirements Open Banking may require, drawing on their knowledge of DevSecOps to better understand their requirements.

Panel Discussion:

Mahmoud El-Azzeh, Head of Product, Payments - DAZN

Sam Everington, Head of Engineering for Apps & APIs - Starling Bank

Marco Tedone, Global Head of API, Integration and Micro-services Practice - HSBC

Tony Craddock, Director General - Emerging Payments Association
15:35pm

Coffee & Networking

16:05pm

Automation in Mobile Testing at N26

Speaker: Milan Kuveljic, Head of Quality Engineering - N26

Developing mobile applications requires robust testing process which will prevent defects and deliver the best value and quality to the users, and automation is crucial in solving particular challenges in testing. In his talk, Milan will focus on how to design automation framework for mobile app testing,  key attributes to consider when defining automation principles, and which tools can be used for mobile testing. Participants will walk away with ideas and best practices on how to improve quality of mobile applications and reduce time to market by implementing automation in testing.

16:35pm

Building the Business Case for Software Test Automation: Benchmarking Returns from CI/CD

Most financial and e-commerce firms have targets for increasing rates of test automation for mobile apps, but many are only at the start of that transformation, and even among the leaders there is no agreed best practice or toolset. Our panel will discuss the relationship between automation, DevOps and Agile, and examine how the latest technologies such as AI, machine learning and RPA can be leveraged to achieve continuous app delivery to meet the demands of complex markets and connectivity challenges.

Panel Discussion:

Raghu Kora, Senior QA Automation Engineer - Eurostar

Myron Kirk, Head of Test, Environments & DevOps - Boots UK

Milan Kuveljic, Head of Quality Engineering - N26

17:15pm

Cocktail Reception

Gold sponsors

Bronze sponsors

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