Testing for accessibility improves inclusion for online banking users, yet many firms struggle to deliver the right experience. QA Media is organising this invitation-only summit in partnership with Deque.
Testing for accessibility aims to improve inclusion for online banking users, yet many firms struggle to deliver accessible experiences. Competing regulatory priorities, ineffective designation of responsibility and lack of awareness (of guidelines and tooling) are common roadblocks. We will explore these challenges and make our QA Vector Insights available at this exclusive private briefing.
Justyn Trenner is Corporate Development Director of QA Media and responsible for the QA Vector research offerings. Prior to joining QA Media, Justyn built ClientKnowledge, a financial services research and advisory business, providing a range of market research, strategic and business development advice and quantitative trading solutions. Several leading banks developed their global markets and e-commerce strategy based upon this advice, while several regional banks based their automated pricing, real-time analytics and risk management on the innovative solutions. Justyn sold the business to ICAP plc in 2012 where his executive responsibilities included the build of hosted trading software solutions and also corporate acquisitions and development. After completing his earn-out, he has advised a range of financial technology startups and banks on strategy, corporate development and technology strategy.
Greg Williams is the Accessibility Program Office Executive at Deque. He oversees program development and operations for some of Deque’s largest customers, helping them to build mature, sustainable accessibility programs. Prior to joining Deque, Greg spent more than 30 years in the information technology field focusing on large, complex program operations for Fortune 50 companies. His most recent success was as founder and owner of the Digital Accessibility Program Office for a Fortune 50 Insurance Company, building their practice from the ground up into one of the highest maturity level programs in the world between 2013 and 2018. Greg has always been passionate about diversity and inclusion and has extended this passion to the disability and accessibility community - joining Deque Systems to help launch and mature similarly successful programs across the globe.
Bryan Osterkamp is a Principal Technical Architect at USAA. He owns the testing domain, with responsibility over testing infrastructure and automation tooling across all lines of business and technology stacks. He provides technical oversight and guidance including providing best in class tools to the developers and testers at USAA. Bryan has always had a passion for testing, even as a developer and application architect, providing architecture and technical leadership in multiple application areas at USAA for seventeen years. He is a certified SAFe Agilist as well as an Open Group Master Architect. Outside of USAA, Bryan enjoys guest lecturing and sharing at conferences to advance the discipline of architecture and testing.
With a background in development, an eye for design, and a passion for usability, Derrin Evers is driven to make the world a more accessible place through strategic requirements, balanced style, and functional patterns. He crafts digital experiences with inclusivity in mind and build transformative teams. From small agencies to corporations, front-end development to back, his unique history has provided him with a distinct perspective to problem solving within the complex and multidisciplinary practice of incorporating accessibility into business design and development processes. Evers is an Associate Director of UXDesign Accessibility (A11Y) for U.S. Bank where he is leading Digital Accessibility (A11Y) team of 9 consultants and leaders providing accessibility reviews, defect remediation, QA test script creation / review, assistive technology tool expertise, and documentation / creation of best practices. Evers holds a BS in Web Design from The Art Institutes International Minnesota.
Bio coming soon
Speaker: Justyn Trenner, Director & Head of QA Vector® Research - QA Media
QA Vector® Research interviewed 26 senior financial services professionals responsible for accessibility in their organisations’ technology offerings. In this presentation, Justyn Trenner will present the key findings of the research, which covers: strategic approach to and drivers of accessibility implementation; regulatory, risk and commercial pushes and pulls; challenges in initiating, fulfilling and embedding accessibility through the SDLC.
Speaker: Greg Williams, Accessibility Program Office Executive - Deque
Your company has received an accessibility complaint or lawsuit. Now what? Awareness of the true dollar costs associated with inaccessible content is critical. Using this data you can build a case for sustained investment. Accessible content is the best way to avoid complaints and litigation. Handling accessibility complaints properly is critical to avoiding costly litigation. Gain insight into these events using real-world cost examples from Fortune 500 companies.
This panel will discuss the results of the QA Financial and Deque research report that covers Digital Accessibility as it relates to QA. Specifically, our speakers will discuss how the results compare to accessibility practices at their respective organizations. This will be followed by a Q&A.
Moderator: Greg Williams, Accessibility Program Office Executive - Deque
Derrin Evers, Associate Director, UX Design Accessibility - US Bank
Bryan Osterkamp, Technical Architect Principal Testing Infrastructure - USAA
Dena Wainwright, VP, Enterprise Online Accessibility - Wells Fargo
Justyn Trenner, Director & Head of QA Vector® Research - QA Media