We've all been hearing how the COVID pandemic has accelerated digital commerce and demand for online services. The picture is more complex for banks, according to Srirang Srikantha, co-founder and COO at Yethi Consulting, the Bangalore-based testing business that specialises in serving financial clients. There's been a dramatic increase in out-sourcing of back-office and core functions to SaaS vendor platforms.
On the other hand, banks are seeking to bring more of their customer-facing app development in-house, because that's the key to winning market share from their close competitors in retail markets.
So the opportunities are growing, but so are the complexities. In this 20-minute video interview, Srirang explains how efficient software testing is critical to meeting the challenge.