Watch this insightful session from the QA Financial Digital Forum Sweden where Shahzeb Iqbal will discuss Nordea's approach to delivering better software, faster in the customers' omnichannel experience. In particular, he will focus on Nordea use of chatbots and AI to help create a quality omnichannel experience in an automated environment. Lastly, Shahzeb will also address the challenges he and his team had to face during the Covid crisis.
